INTERNATIONAL ORDER INFORMATION

As the www.madamenisa.com family, we deliver the most fashionable and stylish modest evening dresses of the season quickly and safely to the entire world with the assurance of DHL Express!

Estimated Delivery Times via DHL Express:

• Europe: 1-3 business days
• U.S.A – Canada – Australia: 3-7 business days
• Worldwide: 3-7 business days

Payment Options:

Iyzico (Credit Card):

You can make fast and secure payments with all your credit cards using Iyzico, the most trusted payment infrastructure in Turkey, ensuring safe shopping. (Mastercard – Visa – American Express – Toy)

Western Union:

To make a payment via Western Union, please contact our support line at +90 (554) 832 38 32 via WhatsApp.

Bank Transfer (Havale/EFT):

Once you have made the payment, please notify us via WhatsApp with your receipt, and your order will be processed and prepared.

EURO Account Holder

LUA LOVE LIMITED

BIC 

TRWIBEB1XXX

IBAN 

BE20 9672 8649 8556

Banka adı ve adresi 

Wise

Rue du Trône 100, 3rd floor

Brussels

1050

Belgium

DOLAR Account Holder

LUA LOVE LIMITED

ACH ve havale yönlendirme numarası 

026073150

Hesap numarası

8311584874

Hesap türü

Checking

Banka adı ve adresi 

Community Federal Savings Bank

89-16 Jamaica Ave

Woodhaven NY 11421

United States

Customs and Import Duties:

As of July 1, 2021, according to the new European customs laws, packages sent abroad may be subject to taxes up to 150 Euros based on the laws of the destination country, and packages over 150 Euros may be subject to customs duties. In cases where income tax or customs duties apply, customs officers will contact you to inform you about the necessary procedures to receive your package.

Customs and import duties are subject to the laws of the country you are ordering from and are your responsibility. Our company is not liable for any situations that may arise in this regard.

Returns and Exchanges:

Due to shipping and customs costs, returns or exchanges are not possible for international orders. Please take this into consideration when placing your order.